Shipping policy
FOC Factory Shipping Policy
All FOC Factory items are made to order — this means your piece is created and printed especially for you once your order is placed. Because of this, shipping takes a little longer than from traditional retailers.
📦 Production Time
Orders typically take 2–7 business days to be printed and prepared for shipment.
🚚 Shipping Time
Estimated delivery times (after fulfillment):
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USA: 3–6 business days
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Europe: 4–9 business days
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UK: 3–7 business days
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Rest of world: 7–15 business days
These are estimates, not guarantees — actual times may vary depending on location, customs, and seasonal demand.
🌍 International Orders
Customs fees, import taxes, or other local charges may apply depending on your location. These are the buyer’s responsibility.
🛠️ Tracking & Issues
Once your order ships, you’ll receive a tracking number via email.
If your item hasn’t arrived within 21 days of shipping, or if you notice a problem, email us at thefocfactory@gmail.com — we’re here to help.
Thank you for your patience and for supporting independent art, slow fashion, and original design.